At Ambilio Incubity, we are committed to providing you with the best educational and mentoring experiences. We understand that situations may arise where you need to request a refund or return, and we are here to assist you within the parameters of our policy.

Refund Policy:

  1. Course, Training, or Mentoring Program:
    • If you have purchased a course, training, or mentoring program and have not yet started it within the stipulated time frame, you may request a refund.
    • Refund requests must be made within 14 days from the date of purchase.
    • Refunds will be processed for the full amount paid.

Returns Policy:

  1. Returns Due to Lack of Communication:
    • If you have purchased a course, training, or mentoring program and have not received communication from Ambilio Incubity within one week of purchase, you may request a return.
    • Return requests must be made within one week from the date of purchase.
    • Returns will be processed for the full amount paid.

How to Request a Refund or Return:

To initiate a refund or return request, please contact our customer support team through Contact Us page. Provide the following information in your request:

  • Your full name and contact information.
  • Details of the course, training, or mentoring program for which you are requesting a refund or return.
  • The reason for your refund or return request.

Refund and Return Processing:

  • Refunds and returns will be processed within 7-14 business days after approval.
  • Refunds for payments made via credit or debit card will be credited back to the original card.
  • Refunds for payments made through other methods will be processed using the original payment method or as agreed upon.

Additional Terms:

  • Requests for refunds or returns outside the specified conditions mentioned in this policy will not be considered.
  • Once a course, training, or mentoring program has been started, refunds or returns will not be applicable.
  • Ambilio Incubity reserves the right to update or modify this policy at any time.

For any questions or concerns regarding this policy or your specific refund or return request, please contact our customer support team for assistance.

Last updated: 29.08.2023

Contact us for questions related to refunds and returns.